Here at rimless glasses we aim for the highest standards and to support such goals and ensure that you are 100% happy with your purchase we have a 'no quibble guarantee' which is our promise to you that if you are unhappy with your glasses then we will accept returns within 7 days after they have been dispatched for a replacement or a full refund (minus postage charges).

The date that the goods are dispatched is printed on the receipt, and the returns policy covers 7 days from this date.

If you wish to return any goods after 7 days then you should first contact our customer services department to see if a return is appropriate.

Any goods sent to us needs to be packaged complete with a return form completed, to ensure we are able to fully understand your concerns thus enabling us to maintain a high level of customer service.

1. Download the returns form here
2. Complete the remaining details on the returns form
3. Put the returns form in the package with your glasses and case (preventing damage to glasses)
4. Pop it in the post
5. We recommend you obtain proof of postage from the post office